New figures show that NDIS participants are getting faster, fairer access to disability supports.

The data revealed that 4,401 NDIS cases have been resolved at the Administrative Appeals Tribunal since 1 June 2022,  a 27 per cent reduction in overall caseload since May 2022  and 70 per cent of the 4501 legacy cases active in May 2022 have been resolved.

“The National Disability Insurance Agency (NDIA) has implemented measures which have not only helped blitz the number of those legacy cases, but also reduced the number of new cases heading to the AAT,” NDIS Minister Bill Shorten said.

The NDIA adopted an early resolution approach which ensured it worked more closely with participants sooner in the appeal process, reducing the likelihood of the matter progressing through the AAT.

An Independent External Review trial, where a disability expert independent of the NDIA reviews individual cases and gives a recommendation to the NDIA, has also been established.

An Oversight Committee, led by Graeme Innes, comprising a range of disability and advocacy sectors who bring their own lived experience, is monitoring the IER trial.

For further information, please see: An improved approach to dispute resolution | NDIS