Man in a wheelchair works from home

A toolkit and resources website to help NDIS participants make decisions about their support plans has been developed by Flinders University.

The new toolkit is designed to give participants more say, choice and control in preparing their behaviour support plans and also gives practical guidance to providers to improve the quality of their support to participants.

Following a review of more than 2,700 behaviour support plans, the NDIS Quality and Safeguards Commission found only 32 per cent of plans showed evidence that participants and family members had been consulted during their plan development, NDIS Minister Bill Shorten said. “The Deciding with Support website provides the required tools, resources and guidance to inform positive engagement between participants and their providers during the development of behaviour support plans,” he said.

Project leader, Professor Sally Robinson said the new toolkit has been co-designed and tested by people with disability and behaviour practitioners to ensure it empowers them with more choice and control in their lives. 

“The Deciding with Support website provides practical resources, tips and information that includes accessible and easy-read worksheets and templates to record important information a person with disability wants to communicate with their behaviour support team,” she said. The website also contains case studies, videos and audio recordings with stories and examples for providers, practitioners and people with disability on how to build positive and trusting relationships and how to find ways to work well together.

The NDIS Commission is holding a webinar for providers, participants and their supporters on November 28, 2023. Sign up for the webinar or view the video here:

The toolkit and supporting resources can be accessed through the ‘Deciding with Support’ website: