Kymberly Martin

Government announces coronavirus emergency response strategy

The Australian Government has enacted a coronavirus emergency response plan and the National Disability Insurance Agency (NDIA) is taking necessary steps to prepare.


For NDIS participants concerned about possible exposure to coronavirus, the Department of Health has a specific hotline to respond to enquiries: 1800 020 080.

Those who are deaf or have a hearing or speech impairment, can use the National Relay Service to access any of the department’s listed phone numbers. Visit the National Relay Service website or call 1300 555 727.

For translation and/or interpretation supportDepartment of Home Affairs website .


The Department of Health has specific advice for people who:

The NDIS National and Quality and Safeguard Commission (NQSC) are also providing regular advice to registered NDIS providers. The NDIA and NQSC are working closely to ensure provider have up-to-date information.

Participants, families and carers can request alternatives to face-to-face meetings if participants are concerned about their exposure to respiratory illness.

NDIS providers are encouraged to regularly check the Department of Health for the latest advice.

Coronavirus is a respiratory illness, with symptoms ranging from a mild cough to pneumonia. Some people recover  easily and others may get sick very quickly.

Good hygiene can prevent infection for most people. The Department of Health website  has key resources to help you understand if:

For more information phone the NDIS Contact Centre on: 1800 800 110.

Editor’s Note:

The ATSA expos in Perth and Melbourne in May are scheduled to go ahead as planned. Organisers, Interpoint have worked closely with the venues to ensure the health, safety and welfare of attendees is a priority. Increased cleaning and hygiene measures are being introduced. Both exhibitions are sold out and early pre-registration numbers are tracking above expectations following the release of the education programs this week.