Kymberly Martin
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ANZ banking easier for people with disability

ANZ credit card FINAL

ANZ banking group adds accessibility features to all retail and commercial Visa debit cards. The rollout follows ANZ’s development of the accessibility features that were first introduced to its Access cards in October 2016.

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All ANZ’s 3.4 million Visa debit cards now have tactile indicators, larger fonts and high visibility leading edges to help customers identify their cards and help them easily insert cards into ATM and EFTPOS terminals.

Commenting on the rollout, ANZ senior manager everyday banking, Steve Price said with one in five Australians liveing with a disability it was important to develop products all its customers can use conveniently. “We have a commitment to inclusive design and accessibility standards in all aspects of our product development, so the extension of these features to a further 3.4 million cards is a significant part of delivering on this.”

The new cards also work with ANZ’s mobile payment options, including Apple Pay, Android Pay, Samsung Pay and Fitbit Pay. These also feature Visa PayWave so customers can ‘tap and pay’ wherever contactless payments are accepted, including at ANZ’s contactless ATMs. The features will be extended to ANZ’s range of commercial credit cards in November.

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ANZ worked with Vision Australia to run focus groups with people who have different levels of vision impairment to test the accessibility features before developing the cards.

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